Privacy policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our thermos cups and ceramic cups, or interact with our services. By using our platform, you agree to the terms of this policy.

2. Information We Collect

  • Personal Identification Data: Name, shipping address, billing address, phone number (+33785609606), and email address (support@yoursclothingus.com) provided during checkout or account registration.
  • Payment Information: Credit/debit card details or other payment method data (processed securely via third-party payment providers; we do not store full payment information).
  • Usage Data: Website browsing activity, order history, device information (e.g., IP address, browser type), and interaction with our products/services.

3. How We Use Your Information

  • Process and fulfill your orders for thermos cups and ceramic cups (including shipping and delivery updates).
  • Respond to your inquiries, requests, or complaints via email, phone, or mail (74 Rue Léon Trulin, Lille, Hauts-de-France 13177, France).
  • Improve our website, products, and customer service based on usage trends and feedback.
  • Send marketing communications (e.g., new product launches, promotions) if you opt in; you can unsubscribe at any time.
  • Ensure compliance with legal obligations and protect our business interests.

4. Data Protection & Security

  • We implement industry-standard security measures (encryption, firewalls, secure servers) to prevent unauthorized access, disclosure, or misuse of your personal data.
  • Third-party service providers (payment processors, shipping partners) are bound by confidentiality agreements and only use your data to perform specified tasks on our behalf.
  • We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

5. Your Rights

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data (subject to legal retention requirements).
  • Opt-Out: Unsubscribe from marketing communications by clicking the "unsubscribe" link in emails or contacting our support team.
  • Restriction: Request the restriction of data processing in certain circumstances.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy (e.g., order records for legal compliance) or until you request its deletion. After this period, data is securely anonymized or destroyed.

7. Contact Us

For questions, concerns, or requests related to your privacy or this policy:
  • Address: 74 Rue Léon Trulin, Lille, Hauts-de-France 13177, France
  • Phone: +33785609606
  • Email: support@yoursclothingus.com
We may update this Privacy Policy from time to time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.